How to Success on Social Media ?
Start today by conducting a Helpfulness Audit for your company. Talk to your customer service department, or survey your customers and document the top 10 problems that customers have with your product or service. Then, strategist ways you could make those problems disappear by providing better content (as with Geek Squad), faster response (as with Nationwide), or better access to help (as many companies are doing by launching online customer support communities using Get Satisfaction or other systems).
Social Media Success is Find a Way to Remove Friction ..Think Outside The BOX
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How To: Use Twitter in Conjunction with your Blog | HowtoBin added these pithy words on Apr 19 10 at 2:48 pm